Shipping & Returns

Shipping & Delivery

At this time, Abundant Harvest Hydroponics & Organics, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Abundant Harvest Hydroponics & Organics, LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Please be aware you are responsible for your final product selection, regardless of recommendations made to you. You must ensure that your products are the correct size, model, efficiency, and comply with the needs of your situation.

YOU ARE LIABLE FOR DAMAGE OR SHORTAGES NOT NOTED AT THE TIME OF DELIVERY. 

If you receive a piece of equipment with cosmetic damage, take delivery of it after noting the damage on the delivery receipt. You will receive a cash settlement to compensate. If you receive a unit with severe damage, refuse the damaged item. Document the delivery receipt with the reason for refusal. Always take delivery of undamaged products, even if they are on the same pallet as a damaged product. 

Additional shipping fees incurred due to customer error are the responsibility of the customer. These errors are most commonly the result of incomplete or incorrect shipping information so make sure to include full street names, apartment numbers, etc. Charges for re-delivery will be charged to the customer. 

All shipping quotes are for FedEx or Ground Freight. Small package FedEx shipments will be delivered without appointments and require signature. 

All shipping quotes are for the Continental US only. Orders to Alaska, Hawaii, Canada, and abroad will likely incur additional shipping costs. 

If paying by Credit Card, the shipping address must be verifiable with the issuing bank of the card. If it is not, orders will be shipped to the billing address if it can be verified as legitimate by the issuing bank. To add an alternative address (very easy) call issuing card company before processing your order. 

Orders cancelled by the customer will incur a 20% restocking fee. Customer will be responsible for any shipping cost incurred for items that have shipped and the cost to have them returned to our warehouse.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Abundant Harvest Hydroponics & Organics, LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Abundant Harvest Hydroponics & Organics, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Abundant Harvest Hydroponics & Organics, LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Abundant Harvest Hydroponics & Organics, LLC.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Abundant Harvest Hydroponics & Organics, LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Abundant Harvest Hydroponics & Organics, LLC.

The inclusion of material on this server does not imply any endorsement by Abundant Harvest Hydroponics & Organics, LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Abundant Harvest Hydroponics & Organics, LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

All warranties are given by the product manufacturer. Abundant Harvest Hydroponics & Organics, LLC accepts no responsibility or liability, expressed, or otherwise stated for any manufacturer's warranty. 

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Abundant Harvest Hydroponics & Organics, LLC reserves the right to change its payment procedures at any time without prior notice to you.

Non-Defective items must have been purchased within 14 days of return date ONLY. If the item(s) is unopened and not damaged, you will receive a store credit for purchase price minus 20% restocking fee. Customer is responsible for safe return of product and shipping charges to and from Abundant Harvest Hydroponics & Organics, LLC. 

Defective items returned within 30 days are eligible for exchange when accompanied by a receipt and the original packaging. We cannot accept returns on items that could have been tampered with such as nutrients, pH adjusters, cloning gels, beneficial insects, and pesticides. 

Special order items do not qualify for returns. 

DO NOT ACCEPT packages that arrive damaged or appear to have been tampered with! Immediately notify UPS that you are refusing the package and give it back to the driver. Damages that occur during shipment are the responsibility of the shipping company. Please do not wait to report damage during shipping! We cannot accept returns on lamps or glass that are cracked/broken after delivery has been completed. Please check your package thoroughly to ensure that it has arrived intact. 

Return Procedure: Before sending back any returns, you must first call us to receive an RMA# (Return Merchandise Authorization Number). If this number is not written on the box, we will not accept delivery of the package. Call us at 817-649-0100 to obtain your RMA#.